Installation
TEI has been installing systems for close to 20 years. We provide customer support with system location and in most cases will be working directly with the equipment manufacturers to assemble the system. We work with the electricians, plumbers and construction contractors to make sure your installation is cost effective and all of your needs are addressed. READ MORE
Service
TEI is known throughout the industry for our superior service and highly trained technicians. We specialize in environmental chambers (cascade, stability, humidity, altitude, thermal shock systems, both air to air and liquid to liquid, burn-in ovens, halt/hast chambers, heat treat ovens and production chillers for the wafer industry, computer platform cooling and servers.) We are also available to service many of your other laboratory mechanical needs. READ MORE
Warranty
TEI has been providing warranty service since our foundation for almost all of our manufactures. This long running relationship means that we have a full understanding of the equipment. Our technicians continue to attending factory training and local classes and seminars tomaintain the highest degree of knowledge.
READ MORE
Sales
TEI has long standing relationships with all of our manufacturers and the local sales representatives to which we provide warranty service. Because TEI is not benefiting from the sale of this equipment we can focus on the customers best needs. TEI fully supports these manufacturers because of their desire for innovation and quality. READ MORE
Calibration
TEI provides NIST calibration services for temperature and humidity equipment using traceable Fluke and Vaisala meters.
Upgrading and Rebuilding
TEI provides complete system upgrades, which include control and mechanical systems. We can upgrade to the latest system manufacturers recommendations or custom customer requests.
Startup/Training
New systems can be damaged during shipping or when they are not properly installed. Once installed, TEI does a complete system check and provides you with a full checklist of what is done and found. This ensures any new system is working and installed to the manufacturers’ specifications and is working to your satisfaction. This eliminates almost all questions about a warranty by showing all of the manufacturers guidelines have been followed. Once the new system is up and running our technician will go over proper operation, use, and any ongoing maintenance recommendation by the manufacturer to keep your system running through its full operational life.
Consulting
Prior to your purchase of a new system TEI will provide consultation regarding all your options and make recommendations on the type and style of systems that we feel will best meet your specific needs. This consultation will help reduce extra cost and frustration once the equipment has been installed and testing begins. We can also discuss the testing profiles and setups to assure that your test runs to your expectations.
Decommisissioning and Moving
TEI provides complete system moves if your company is relocating, or decommissioning of an older system. We make sure that all chemicals and gasses have been secured to avoid any accidental releases. If a system is being decommissioned you will receive documentation which will show that almost the entire system has been recycled and all of the chemicals have been recycled or destroyed in the most environmentally friendly way possible, meeting or exceeding current standards.